Privacy Policy

At Paradise Palms Hotel-Casino, we understand the importance of privacy and are committed to protecting the personal information of our guests and visitors. This privacy policy outlines how we collect, use, and safeguard your information when you visit our property or use our services.

Information We Collect:

We collect various types of information from our guests and visitors, including but not limited to:

Personal information such as your name, address, phone number, email address, and date of birth.
Payment information such as credit card details and billing address.
Information about your stay with us, including reservation details, room preferences, and services used.
Demographic information such as age, gender, and nationality.
Information collected through cookies and other tracking technologies on our website.

How We Use Your Information:

We use the information we collect for various purposes, including:

Processing reservations and payments.
Providing personalized services and special offers based on your preferences.
Communicating with you about your stay, promotions, and upcoming events.
Improving our services and tailoring our offerings to better suit your needs.
Complying with legal and regulatory requirements.

Sharing Your Information:

We may share your information with third parties under certain circumstances, including:

Service providers such as payment processors, booking platforms, and marketing agencies.
Legal authorities when required to do so by law or to protect our rights and property.
Other entities in the event of a merger, acquisition, or sale of our hotel-casino.

Security Measures:

We take the security of your information seriously and have implemented various measures to protect it, including:

Secure encryption protocols to safeguard your personal and payment information.
Access controls and restricted permissions to limit internal access to your data.
Regular monitoring and auditing of our systems to identify and address potential security risks.
Employee training on data protection practices and procedures.

Your Rights:

You have certain rights regarding the information we collect about you, including:

The right to access and review your personal information.
The right to update or correct any inaccuracies in your information.
The right to request the deletion of your information under certain circumstances.
The right to opt out of receiving marketing communications from us.

Cookies and Tracking Technologies:

We use cookies and other tracking technologies on our website to improve your browsing experience and provide personalized content. By using our website, you consent to the use of these technologies in accordance with our Cookie Policy.

Changes to This Privacy Policy:

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us:

If you have any questions or concerns about our privacy policy or the way we handle your information, please contact us at [email protected] or visit our guest services desk during your stay.

By choosing to stay at Paradise Palms Hotel-Casino, you agree to the terms outlined in this privacy policy and consent to the collection and use of your information as described. Thank you for choosing Paradise Palms, where your privacy is our priority.